Admin permissions you grant on the Members tab and Bevy Support Admin access are two different grants. Permissions on a role apply only to people assigned that role. Bevy Support Admin access is the built-in Administrator role, and Bevy Support or your Customer Success Manager assigns it.
Assign a role, and that person receives the permissions on the role. The community has three role systems. Each one covers a different part of the product.
| Role system | Where it applies | Who can edit it | Dashboard location |
|---|---|---|---|
| Admin roles | The whole community | People with the built-in Administrator role | Members → Roles |
| Chapter team roles | One chapter | People who manage chapter roles | Members → Chapter Roles |
| Forum roles | Discussion forums on the community | People with Admin Dashboard access | Members → Forum Roles |
These systems stay separate. An admin role does not make someone a forum moderator. A chapter director's access stops at that chapter. Use the system that matches the access you want to grant.
Admin permissions on the Members tab and Bevy Support Admin access
These are two different grants. Use the Members tab when a few people need a specific set of admin permissions. Ask Bevy Support for Admin access when someone needs the built-in Administrator role.
| Admin permissions on the Members tab | Bevy Support Admin access | |
|---|---|---|
| What the person receives | The admin permissions you check on a role you create. | The built-in Administrator role: full platform control, including Members → Roles. |
| Where you grant it | Members → Roles to choose the permissions. The Members tab to assign that role to a person. | Contact Bevy Support or your Customer Success Manager. |
| Who it covers | Only the people assigned that role. | The person Bevy sets up. |
| Role list on a member | Roles your community created, plus User, Prospective User, and Inactive. | The built-in Administrator role stays off that list. |
Grant admin permissions on the Members tab
- In the Admin Dashboard, open Members, then Roles.
- Duplicate an existing role. Leave the built-in User role unchanged.
- Rename the copy and select only the admin permissions those people need. Permissions are grouped (Events, Chapter members, Sponsors, and so on) and you can search them.
- Save the role.
- Open the Members tab, open the person, and under Select Role choose the new role. Save. Steps for that form are in Manage members in the Admin Dashboard.
Each person on that role has the same permissions. Changing the role changes access for all of them. The role's edit screen lists who has it.
Important: Leave the built-in User role's permissions as they are. User is the standard member role, and most people in the community have it. A permission you add on User applies to every person on that role.
Bevy Support Admin access
Bevy Support Admin access is the built-in Administrator role. It is full HQ Admin access, including Members → Roles. Contact Bevy Support or your Customer Success Manager to give someone this access. The member role list on the Members tab shows roles your community created. The built-in Administrator role stays off that list, because choosing it there leaves full HQ Admin access unset.
Note: Opening the HQ admin dashboard is a separate grant, also from Bevy Support or your Customer Success Manager. Assigning a role on the Members tab leaves Admin Dashboard access as it is.
Admin roles
Admin roles apply to the whole community. They include chapter capabilities plus community-wide capabilities such as creating chapters, editing site-wide settings, managing other people's roles, and controlling global content (blog posts, sponsors, newsletters, and API keys).
Members → Roles is available to people who already have the built-in Administrator role. When that tab is missing, contact Bevy Support or your Customer Success Manager.
Built-in admin roles
| Role | What it is for | Can it be deleted? |
|---|---|---|
| Administrator | Full platform control. HQ Admin. | No. Protected. |
| User | A standard member. This is the role most people have. | No. Protected. |
| Prospective User | Signed up, and the account is not active yet. | No. Protected. |
See About prospective users for how a prospective account becomes active. Manage members in the Admin Dashboard covers Inactive, which turns an account off.
To give a few people a specific set of admin permissions, follow Grant admin permissions on the Members tab above. For the built-in Administrator role, follow Bevy Support Admin access.
Admin permission categories
| Category | Examples |
|---|---|
| Chapters | Create chapters, delete chapters |
| User and role management | Add, edit, and delete user profiles and roles |
| Chapter roles | Add, edit, and delete chapter team roles |
| Site settings | View and change community-wide settings |
| Content | Create, review, publish, and delete blog posts and page-builder content |
| Global newsletters | Create, edit, and delete newsletters that go to the whole community |
| Sponsors | Manage sponsors that apply across chapters |
| Payments | Manage vendors and payment configuration |
| Events | Manage event types for the community |
| Page builder | Manage embed widgets and variables |
| API access | Create and manage external API keys |
| Featured content | Feature content across the community |
| Chapter permissions | The chapter capabilities below, on any chapter |
Chapter team roles
A chapter team role defines what someone can do in one chapter. The same person can hold different roles in different chapters. Chapter permissions can be tailored for your community, so a title such as Team Member can mean something different from one community to another.
Default chapter roles
| Role | Typical scope |
|---|---|
| Lead Organizer | Events, settings, payments, the chapter team, sponsors, invoicing, and newsletters for that chapter. |
| Check-in staff | Check-in only. |
Chapter permission categories
| Category | Examples |
|---|---|
| Chapters | View, edit, add, and delete chapters; edit status, location, and language |
| Events | Add, edit, and delete events, including recurring events, cancellations, and publishing past events |
| Attendees and check-in | Add, edit, feature, and check in attendees; view attendee emails |
| Orders and refunds | Add, edit, and refund ticket orders; manage discounts and invoices |
| Chapter members | View, add, edit, delete, import, and export members; view member emails |
| Chapter team | View and manage team members and their roles |
| Sponsors | Add, edit, and delete sponsors and sponsor invoices |
| Newsletters | Manage chapter newsletters and automated emails |
| Surveys | Add, edit, and remove event surveys; view survey responses that include personal details |
| Blog posts | Write, review, administer, and publish blog posts |
| Discussions | Moderate posts, manage forums, run polls, and manage attachments |
| Analytics | View chapter analytics |
| Virtual events | Host virtual events |
Who can assign a chapter role
- Admin-only roles. Only someone with permission to manage admin roles can assign these. Other people do not see them in the usual role list.
- Hidden roles. Hidden roles stay out of the list for people without permission to view hidden roles.
- Reserved roles. A reserved chapter role can be given, changed, or removed only by someone with the site permission to assign reserved chapter roles. Chapter organizers do not see reserved roles in their role picker. See About reserved chapter roles.
You can edit a chapter role's name, description, and permissions in the dashboard. Contact your Customer Success Manager or Bevy Support to turn on hidden or admin-only for a chapter role.
Chapter roles and the chapter forum
A chapter team role can include forum moderation for that chapter's forum. When it does, the team member receives those forum abilities on the chapter forum without a separate forum assignment.
Forum roles
Forum roles control what a person can do in a discussion forum. People with Admin Dashboard access can create, edit, duplicate, and delete forum roles from Members → Forum Roles. Built-in forum roles cannot be deleted. A save accepts forum permissions only.
Each higher role includes every permission of the roles under it, then adds more.
- Automatic — applied from who the person is. Viewer and Participant are always automatic.
- Assigned — set in a forum's team settings. Volunteer, Moderator, and forum Admin are assigned this way.
Forum role hierarchy
| Role | How it is granted | What they can do, beyond the roles below |
|---|---|---|
| Viewer | Automatic | Read the forum. Applies to visitors on public forums. |
| Participant | Automatic | Start topics, reply, tag topics, attach and download files, create and vote in polls, and flag posts or topics. Applies to chapter members, team members, and event attendees. |
| Volunteer | Assigned on the forum | Approve and archive posts, ban users, lock and move topics, pin topics, post stickies, post without approval, reply to locked topics, and add, edit, or remove Participants. |
| Moderator | Assigned on the forum | Delete and edit other people's posts, post announcements, schedule posts, and manage Volunteers and other Moderators. |
| Admin (forum) | Assigned on the forum | Create, edit, and delete forums; ban users across forums; manage the external-link allow list; and manage forum Admins. |
A forum Admin manages forums. That role is separate from the built-in Administrator role above. People with superuser access receive the highest forum permissions on every forum. Superuser access is granted by Bevy Support.
Which grant to use
| You want someone to… | Use this |
|---|---|
| Run settings, content, or people across the whole community, as HQ Admin | Ask Bevy Support or your Customer Success Manager for the built-in Administrator role |
| Give a few people a specific set of admin permissions | Create a new admin role and assign it only to those people |
| Open the HQ admin dashboard | Ask Bevy Support or your Customer Success Manager for Admin Dashboard access |
| Run events, members, or sponsors for one chapter | A chapter team role |
| Moderate or manage a discussion forum | A forum role |
Where to manage roles
| Task | Where |
|---|---|
| Create or edit admin roles | Members → Roles (built-in Administrator access) |
| Assign a role to one person | Manage members in the Admin Dashboard |
| Create or edit chapter team roles | Members → Chapter Roles |
| Create or edit forum roles | Members → Forum Roles |
| Search permissions | Members → Help (Permissions reference) |
Permission search appears in two places: the Help tab, which lists permissions you can browse, and the search box on a role, which filters the list while you build that role.