Review community-wide performance from Analytics in the Admin Dashboard. Tabs cover overview, chapters, members, discussions, events, emails, website, and reports. This is not the same as Chapter Analytics in a chapter dashboard.
Admin Analytics shows data for the whole community. The Chapters tab is still a headquarters view. It is not Chapter Analytics, which lives in the chapter dashboard and is limited to the chapter you currently have open.
Charts on each tab come from an embedded analytics view. Exact tiles can vary by community. Use the tab that matches the question you want to answer, then follow the related article for that area.
Open Admin Analytics
- Open the Admin Dashboard.
- In the sidebar, select Analytics.
- Select the tab you want to review.
The first dashboard that opens can be Events. Select Overview when you want a community snapshot.
If you do not see Analytics, you are not in the Admin Dashboard, or your admin role cannot open headquarters analytics. Chapter-level reporting is in Chapter Analytics.
Choose a tab
| Tab | What you can review | Where to go next |
|---|---|---|
| Overview | A community snapshot, including growth and engagement trends such as monthly active users. | Analytics glossary for metric definitions |
| Chapters | Chapter activity and growth across the community, including geography and event activity. Test chapters are excluded from analytics. | Chapter Access and Status for test, hidden, and inactive chapters. Do not use this tab as a substitute for Chapter Analytics. |
| Members | Members, site users, and chapter team members across chapters. | — |
| Discussions | Discussion activity and sentiment for chapters, events, and enterprise forums when forums are enabled. | Sentiment, Pulse, and related dashboards in List of reports in the Report Center |
| Events | Community-wide event volume, attendance, geography, types, virtual engagement, speakers, sponsors, and cohosted events. | Event Analytics for a single event |
| Emails | Newsletter and automated email sends, delivery, opens, and clicks. | — |
| Website | Bevy website visitors, engagement, page views, and UTM attribution. | Website Analytics. Setup is in Configuring Google Analytics 4 |
| Reports | Report Center: view, filter, download, and schedule reports. | How to use the Reports tab and List of reports in the Report Center |
Note: If Website is missing, or the tab says Google Analytics is not configured, the community website is not sending data to Bevy’s website dashboard. See Website Analytics and Configuring Google Analytics 4.
Discussions, sentiment, and CKAI
Use the Discussions tab for headquarters discussion volume and sentiment. Filters on that dashboard can separate chapter discussions from enterprise forums, and can limit the view by category, event, chapter, tag, or a case-sensitive content search.
Sentiment, Pulse, and CKAI questions are not separate Admin Analytics tabs. Open Reports, then use List of reports in the Report Center:
- Sentiment — tone in community discussions
- Pulse — daily discussion themes
- CKAI questions — questions people asked the community knowledge assistant, and the answers they received
Filter, download, or schedule
Each dashboard includes its own toolbar. Use it to change filters, download a file, or schedule a delivery for the view that is currently open.
Do not copy those steps into this article. Shared analytics procedures, including ad blockers and data refresh, will live in Get started with analytics when that article is published. Until then, use the toolbar on the dashboard you opened. For Report Center download, schedule, and the 500-row schedule caveat, see How to use the Reports tab. For which reports exist, see List of reports in the Report Center.
Troubleshoot
You opened Analytics in a chapter dashboard.
That is Chapter Analytics. It only covers the chapter you currently have open. Return to the Admin Dashboard, then select Analytics.
The Chapters tab is not the chapter you manage.
Chapters is a community-wide headquarters dashboard. To review one chapter, open that chapter and use Chapter Analytics.
Analytics is missing from the Admin Dashboard.
Your admin role cannot open headquarters analytics. Ask someone who can assign admin roles to review your permissions.
The dashboard does not load, or you see a refresh message.
The page shows We have a problem. Please try refreshing the page. If it still fails, contact support at help.bevy.com.
An ad blocker hides the dashboard.
Some blockers treat paths that include /api/analytics as tracking URLs. Allow that path for your Bevy site, or temporarily turn the blocker off. The same guidance is documented in List of reports in the Report Center. Shared troubleshooting will move to Get started with analytics.
You expected a test, hidden, or inactive chapter in a community-wide chart.
Test chapters are excluded from analytics. Hidden and inactive chapter rules are documented in Chapter Access and Status.