Set a hybrid event venue, add the physical location and virtual platform, create separate In-person and Virtual tickets, and understand what attendees see for each ticket after they register.
A hybrid event runs an in-person venue and an online session at the same time. Attendees register for one ticket per venue — In-person or Virtual. There is no single ticket that unlocks both venues.
This article is for chapter admins and organizers setting up hybrid events in the Chapter Dashboard. For general create steps, see Create and configure events. For how guests complete registration, see Register or RSVP for an event.
| Venue level | What it controls |
|---|---|
| Event venue | Where the event happens overall: Virtual, In-person, or Hybrid. Set under Event Location on Details. |
| Ticket venue | Which path a ticket unlocks. On a hybrid event, each ticket is In-person or Virtual — not both. Guests choose how they attend by picking that ticket. |
| Session venue | On Bevy Virtual Conference, how a session appears on the agenda (virtual, in-person, or hybrid). Access still depends on the attendee’s ticket venue. |
Note: Bevy no longer offers a Hybrid ticket venue. Older articles or legacy events may still mention a hybrid ticket. On current Chapter Dashboard events, create separate In-person and Virtual tickets instead.
Set up a hybrid event
- In the Chapter Dashboard, open Events, then open the event (or start a new event).
- On the Details tab, under Event Location, choose Hybrid.
- Add the physical venue: use Search places, or expand Location details and enter the venue name and address. Optionally select Display map of the location on the event page. See Add a location map to an event.
- Under Select virtual event platform, choose how online guests join (for example Bevy Virtual Meetup, Zoom, or an external URL) and complete any join fields for that option.
- Under tickets or RSVPs, create at least:
- One ticket with venue In-person
- One ticket with venue Virtual
- Set price, quantity, and sale dates for each ticket the same way you would on any other event.
- Select Save draft or Publish.
Tip: Name tickets so the venue is obvious — for example In-Person Admission and Virtual Pass, or Early Bird (In-Person) and Early Bird (Online). Guests do not answer a separate “how will you attend?” question; the ticket they pick is their venue choice.
Important: When your community requires venue-specific tickets on hybrid events, publishing can fail with: A hybrid event needs at least one In-person ticket and one Virtual ticket, so every attendee has a venue. External ticketing skips this Bevy ticket-venue rule — set up both audiences in your external system instead.
Ticket venues on hybrid events
On a hybrid event, the ticket Venue field is editable. On virtual-only or in-person-only events, the ticket venue matches the event and is not selectable.
| Ticket venue | What the guest gets | Typical day-of path |
|---|---|---|
| In-person | Physical venue details (and map when you enable it). No online join for that registration. | Arrive at the venue. Staff check them in from the Registrations list or Organizer App. |
| Virtual | Join details for the online session (Bevy Virtual, Zoom, or external URL). No door ticket for the physical venue. | Use Join event (or the join link in confirmation) when the join window opens. |
You can offer several ticket types per venue (for example Early Bird and General Admission for In-person, plus a separate Virtual pass). Each type still maps to one venue.
What attendees experience
Guests choose their path by selecting a ticket on the event page:
- In-person ticket — confirmation and calendar emphasize the physical address (and map when enabled). Day of, they show up for staff check-in. They do not get online join for that registration.
- Virtual ticket — confirmation emphasizes join instructions. Day of, they use Join event or the join link when the window opens. They do not get a printable door ticket for the physical venue.
On the Registrations tab, the Ticket venue column shows Virtual or In-person for each registration so you can filter outreach and check-in by path. See Manage event registrations.
Note: One registration equals one venue. There is no post-registration toggle for a guest to switch from In-person to Virtual (or the reverse). For free RSVPs, they may Un-RSVP and register again with the other ticket when that option is available. For paid tickets, handle changes through your usual refund or support process.
Change the event venue
You can change Event Location on a published event before it starts. When tickets already exist, Bevy opens a confirmation before applying the change.
- Change to Hybrid — Bevy explains that you gain the other side’s fields (location details and in-person ticket/session venues, or virtual platform and virtual ticket/session venues). On communities that auto-split hybrid tickets, Bevy may add the missing In-person or Virtual ticket (or restamp and mint a pair) so both venues are sellable. Confirm with OK.
- Change to Virtual or In-person — Bevy asks you to confirm that unused tickets will be marked with the new venue, and that conference session venues are still correct. Confirm with Yes, change.
After you confirm:
- Bevy updates unsold (unused) tickets to match the new single venue when you leave Hybrid.
- Bevy does not rewrite the venue on a ticket type that already has registrations. Sold ticket venues stay locked.
- When you move into Hybrid, review the ticket list and keep at least one In-person and one Virtual ticket before you publish.
Important: If you change a hybrid event to Virtual-only or In-person-only, contact anyone whose ticket venue no longer matches the event. Use automated emails or newsletters filtered by ticket type or ticket venue when your community supports that targeting.
Conference session venues
On Bevy Virtual Conference, each agenda session can have its own Session venue (shown on the public agenda). That label tells attendees how the session runs. Whether someone can join still depends on their ticket venue. Build the conference agenda in the Legacy Dashboard Agenda builder — see Create a conference event.