Hybrid events combine the virtual and in-person event experience so attendees can join either way. Learn how venues work for events, tickets, and sessions, and what happens when you change an event venue.
Overview
Hybrid events combine the virtual event experience and the in-person event experience. Attendees can attend completely virtually, completely in person, or both.
When you create a hybrid event, you must add location information and virtual event platform information.
Venues for events, tickets, and sessions
When you create an event, you configure the following venues:
- Event venue—Where the event happens: virtual, in person, or hybrid.
- Ticket venue—The parts of the event a ticket gives access to. A virtual ticket for a hybrid event only gives access to the virtual parts of the event. A hybrid ticket gives access to the virtual, in-person, and hybrid parts.
- Session venue—How attendees can access a session of a conference. The session venue displays on the event page agenda. Whether someone can access a session also depends on their ticket.
How ticketing works for hybrid events
Hybrid events let people attend either in person or online. In the past, you could create a single "Hybrid" ticket that covered both. That option has been removed. Instead, you now create separate tickets for each way of attending, and your guests choose how they'll join simply by picking the right ticket.
Setting up your hybrid event (organizers)
- Set the event venue to "Hybrid." This turns on both the physical location fields and the online/virtual options for your event.
- Add your event details: enter the physical address and set up how people will join online (for example, Bevy Virtual, Zoom, or an external link).
- Create at least two tickets, giving each one a venue:
- An In-person ticket for guests attending at the physical location.
- A Virtual ticket for guests attending online.
- You can set different prices, quantities, and sale dates for each ticket, just like any other event.
That's it. There's no longer a separate "Hybrid" ticket to configure — the two ticket types together cover both audiences.
Tip: Use clear ticket names so guests instantly know what they're choosing, such as "In-Person Admission" and "Virtual Pass." If you offer tiered pricing, add the format to the name, like "Early Bird (In-Person)" and "Early Bird (Online)."
How guests choose in person vs. online (attendees)
Guests don't answer a separate "how will you attend?" question. Instead, the ticket they select is their choice:
- Choosing the In-person ticket gives them the venue address and map, and access to the in-person portions of the event.
- Choosing the Virtual ticket gives them the join link and access to the online portions of the event.
After registering, each guest sees only the details relevant to their ticket — in-person attendees see location info, and online attendees see how to join.
Change the event venue
We understand that plans change. You can change the venue of a published event before the event starts.
When you select a different event venue, Bevy asks you to confirm the change:
- Change to hybrid—Bevy tells you which venues the event gains. For example, when you change a virtual event to hybrid, you gain access to location details and to in-person tickets and session venues.
- Change to virtual or in person—Bevy asks you to confirm that ticket venues change to the new venue and that your session venues are still correct.
When you confirm the change, the following happens to your tickets:
- Bevy automatically updates unsold tickets to the new ticket venue.
- Bevy never changes a ticket that someone already registered with. After a ticket is sold, the venue for that ticket type is locked.
- When you change a virtual or in-person event to hybrid, you need to add the new ticket options that you want to offer.
If you change an event from hybrid to only virtual or only in person, please contact anyone that has a ticket associated with the event venue that is no longer available.
Update attendees after a venue change
Use automated emails and newsletters to contact people with different event tickets. For example, send an email to people with a hybrid ticket or a virtual ticket.