Frequently asked questions (FAQs) for when an event can be accessed by HQ admins, chapter team members, and attendees in a Bevy Virtual event.
According to this article, When can Hosts/Organizers/Attendees Access Events?, I should be able to access the event at any time since I am a chapter lead, correct?
Accessing the event early is possible for anyone who is a site admin or a chapter team member with host permissions. You will need to be registered for the event to access it early.
If I click the event link from a calendar invite, I see a "join event button". Will that give me access while keeping people in the waiting area until the start of the event?
The Event Virtual URL link is found in the ticket confirmation email and in the event dashboard. Bevy Virtual Meetup does not currently have a waiting room. Early access allows you to pin chat messages, get familiar with the platform, perform tech checks and screen sharing, etc.
If I join early, will that give attendees early access too?
Regular attendees will have access to the event 15 minutes prior to the start date/time of the event.
Do I need to add myself as a host/moderator in the event details to gain access early?
No. As long as you are either an admin on the site or a member of the chapter team with host permissions, you can access the event early. You do not have to be a host, moderator, or speaker on the event. Those designations in the event are not connected to any event or chapter permissions.
I don't want this visible on the event page. Can I just remove that section from the Page Builder?
Only chapter team members who are selected as visible on the event and chapter page will be seen. You can add persons to the team without them being listed on chapter and event pages (Manage chapter team members.) Removing the speaker component from the Page Builder template canvas will not impact chapter team or admin early access to the event nor affect attendee access. Contact your HQ Admin if you would like to remove this section entirely from the event page, regardless of team member visibility status.
I am going to have moderators/hosts in the event, but not on camera, to help with answering chat questions. For them to be able to access the event early, do I need to make them hosts/moderators from the event settings? They don't all have Bevy accounts, do I need to make them one if this is the case?
You will need to add them to the chapter team so they will have host permissions in the event even if they are listed as hosts/moderators in the event. They will need to have a user account for your community. They can create that by simply registering for the event and going through the normal sign up process if they do not have a user account. Assign them the lowest amount of permissions available so that they have access to the event as a host. Please note that the check-in role does not have host permissions automatically assigned them.
Do all that need to enter early need to be a registrant? Should I register them manually?
They need to be registered and a member of the chapter team. Since they don't have a user account, we would advise against registering them manually. It could cause problems with their access to the site and registering for a ticket will add them to the event and the chapter. Once they have created an account, you can search for them in the chapter team settings and assign a permission to them.