Manage chapter members

This article explains how to add and remove chapter members.

Your team role determine what member permissions you have. Contact your community administrator with questions. 

Upload member CSV

To upload a member list:

1. From the Chapter Dashboard, click Members in the left sidebar.
2. Click Add / Import Members.
3. Select a file to upload, and then enter the other information about member consent. The file you upload must include the following columns:
   
   • First Name
   • Last Name
   • Email
4. Click Submit.
   After all chapter members are imported, you receive a confirmation email.

Add a new member

You can manually add people to your chapter. However, you can't create accounts for people that don't have them yet.

When you add someone and they already have an account with your community, they're added to the chapter.

When you add someone that doesn't have an account yet, they're added as a prospective user. To become an active member, they need to sign up. When they create an account using the same email address you added, they're already added as chapter members. That is, they don't need to join the chapter after they sign up, because you already added them. 

To add a new member:

1. From the Chapter Dashboard, click Members in the left-hand sidebar menu.
2. Click Add / Import Members.
3. Click in the Search field, and then select Add New Chapter Member.
4. Enter the name and email address of the member, and then click Add Chapter Member.
5. Click Save.

Delete a member

This only deletes the member from the chapter, not the member's account. Learn more about deleting a user's account.

To delete a chapter member:

1. From the Chapter Dashboard, click Members in the left sidebar.
2. Search for the member to delete.
3. In the menu for that member, select Delete Member. 
   This removes the member from this chapter but does not delete their account.