This article explains the steps to process payment refunds.
Refunds can only be processed when Bevy Pay is enabled. Contact your Customer Success Manager with questions about Bevy Pay.
- In your chapter dashboard, click Events in the left-hand sidebar menu.
- Select the event you need to process a refund for.
- Search for the attendee to issue a refund to.
- In the contextual menu, select
- Search for attendee you want to refund
- Click the Contextual menu (3 vertical dots) on the right side of their name
Refunds are issued on an individual basis and must be done per attendee.