System emails – Bevy Help Center

This article explains how to use and configure system emails

About system emails

System emails are templated and created by Bevy. Edit the text of system emails in the Admin Dashboard.
System emails are considered transactional emails, not marketing emails. This means that everyone registered for an event receives system emails even if they're not chapter members.
System emails are triggered when a specific action occurs and can't be turned off within the system. This means that you can ensure that all registered event guests receive important information, like a ticket confirmation. However, if the trigger is not in use the emails don't send. For example, if you don’t use sponsor invoicing or the blog on Bevy, those emails don't send.
As an administrator if you want to receive system emails, contact your customer success manager.

Edit system emails

You can make changes to the text of system emails.

In the Admin Dashboard, click Emails in the left-hand sidebar menu.
On the System Emails tab, select a system email to edit.
Make your changes to text or subject.
Select the System Email Enabled check box.
Enabling this option ensures your changes to the system email will be used instead of the default. Disabling this option does not prevent the default system email from sending. Please contact Support to disable a system email.
Click Save.

Dynamic tags

Use dynamic tags to include content in the subject and body of your emails that generates automatically for the corresponding event.
View a list of dynamic tags by typing an asterisk (*), and then start typing the name of a tag. Different tags are available for different system emails.

Standard system emails

Email type	Description	Recipient
Blog Post Approved	Blog post was approved	Blog author
Blog Post Rejected	Blog post was rejected and returned for feedback	Blog author
Blog Post Submitted	Blog post was submitted and needs Admin approval	Super Users, Admin Users, Editors
Chapter Contact Message	An incoming query from a chapter member is received	All team members of chapter
Event Published	Event is published and live for attendees to view	All team members of chapter
Event Wrap Up	Reminder to wrap up event with videos, images, RSVP lists, and more	Team members with permissions to publish events
Order Notification	New ticket purchase was made for an event	Team members with permissions to publish events
Order Refund Confirmation	An attendee is provided the order summary for their ticket refund	Chapter team members with permissions to publish events
Sign up Welcome	An email welcoming new members	New member of the chapter
Sponsor Invoice Paid*	Notification when the invoice for designated amount is paid by the sponsor	Chapter team members with permissions to publish events
Sponsor Invoice Published*	Invoice for designated amount is attached and ready to send to the sponsor	Chapter team members with permissions to publish events
Ticket Confirmation	Notification when an individual has RSVP'd or purchased a ticket for an event	Attendee that purchased the ticket

*This system might not be available for your community.

Frequently asked questions

What audience receives the event wrap up system email?

The wrap up system email is sent to all chapter team roles who have permission to view events. Typically this includes any chapter organizers, team members, and check-in staff.