Bevy is a comprehensive community engagement platform designed to help organizations build, manage, and grow vibrant communities at scale. Whether you're running a professional network, user group, or special interest community, Bevy provides the tools to connect members, organize events, facilitate discussions, and drive meaningful engagement—all in one centralized platform.
At its core, Bevy combines event management, chapter organization, and discussion forums into a cohesive ecosystem that supports both virtual and in-person community interactions. The platform is built to accommodate communities of any size, from small local groups to global networks with thousands of members across multiple chapters.
How Bevy Works
Community Structure
Bevy organizes communities into a hierarchical structure:
- Global Community: The community site is the front-end, public site that members use to engage in the community, find resources, and sign up for specific events. It represents the overarching organization or brand that houses all members and activities.
- Chapters: Local or interest-based subgroups within the larger community.
- Events: Activities organized by chapters or at the global level.
- Discussions: Conversations that happen within events, chapters, or across the entire community.
User Journey
Bevy supports users throughout their entire community journey:
- A potential member starts as a Prospective User when identified by the community.
- Upon first sign-in, they become a registered User with basic platform access.
- By joining specific chapters, they become a Chapter Member with enhanced local connections.
- Active members may be invited to become Chapter Team Members with administrative responsibilities.
- Organization leaders serve as HQ Admins with platform-wide control.
Dashboard Experience
The dashboard is the back-end, private interface for managing the community site and chapter settings. The dashboard includes different levels of access:
| Admin Dashboard | Chapter Dashboard |
|
The interface for managing global settings for the community, including home page design, chapters, emails, analytics, members, and more. |
The interface for managing individual settings for a chapter within the community, including page design, team members, chapter members, events, blogs, and newsletters. |
Admin Dashboard access is granted by the Bevy Support team. Chapter Dashboard access is granted to team members within the Chapter Dashboard settings.
Personas
This section outlines the different types of users within the Bevy platform and their associated roles and permissions. Understanding these personas is crucial for comprehending how various users interact with the community site and dashboard experiences.
Entire Site
Prospective User
A Prospective User is someone who has been identified as a potential community member but has not yet signed in to the platform.
Benefits & Capabilities
- Can receive invitations to join the community
- May be pre-registered for events or webinars
- Can be included in initial welcome communications
- Has a profile ready for activation upon first sign-in
User
A User is anyone who has created an account and signed in to the Bevy platform at least once.
Benefits & Capabilities:
- Can browse and attend any public events across the entire community
- Access to the community directory and resource library
- Ability to create a personal profile visible to other community members
- View public discussions
- Post only in discussions for events they are attending
- Receive general community announcements and updates
- Can join chapters to become a Chapter Member
HQ Admin
- The HQ Admin is the highest-level administrative role within the Bevy community platform, with comprehensive access and control over the entire community ecosystem. This role is designed for organization leaders who need to manage the global aspects of their community, set platform-wide policies, and oversee all community operations. HQ Admins manage all aspects of the Bevy platform including system-wide settings, community structure, user permissions, content, communications, analytics, and technical integrations. They configure the platform's appearance and functionality, oversee chapters and events globally, and handle all administrative aspects from security to localization and payment processing.
- Benefits & Capabilities:
- Complete system access to all platform functions and settings
- Manages global community structure, appearance, and functionality
- Controls user permissions and roles across the entire platform
- Automatic admin access to all chapters without needing separate permissions
- Host permissions for all events community-wide
- Configures global email templates and automated notifications
- Manages platform-wide branding, design, and content
- Oversees security settings and technical integrations
- Accesses comprehensive analytics and reporting across all chapters
- Creates and manages global discussion categories and permissions
- Can override any settings implemented by Chapter Team Members
- Manages payment processing and financial settings
Chapter Member
A Chapter Member is a User who has taken the additional step of joining a specific chapter within the community.
Benefits & Capabilities:
- Receives chapter-specific newsletters and announcements
- Gets personalized event recommendations relevant to their chapter
- Post in discussions for any events hosted by their chapter(s), regardless of attendance
- Post in chapter discussions for chapters they've joined
- Receive notifications about chapter discussion updates
- Ability to build stronger connections through regular chapter events
- May have access to chapter-exclusive content and resources
Chapter Team Member
A Chapter Team Member is granted unique access to a chapter's online dashboard, with permissions tailored to their specific role. Chapter Team Members primarily use the Dashboard to manage various chapter operations, including member information, event coordination, communications, and generating reports. Their individual access levels and permissions within the Dashboard are defined by their designated Chapter Team Role. For questions about specific permissions, please contact the HQ team.
Benefits & Capabilities:
- Manages the chapter dashboard with role-specific permissions
- Creates and manages chapter events, including scheduling and logistics
- Handles chapter member communications and newsletters
- Accesses chapter analytics and generates reports
- Moderates chapter and event discussions with ability to pin/edit content
- Creates discussion categories for their chapter and its events
- Manages registrations and attendee check-ins for events
- Customizes chapter branding within platform guidelines
- Coordinates chapter resources and content
- May have specialized roles (Lead Organizer, Check-in Staff, etc.) with varying permission levels
Default Roles and Customization
Bevy provides the following default chapter team roles, which can be modified or expanded upon during or after the instance's onboarding process:
- Lead Organizer: This role carries the highest level of responsibility and Dashboard access, often encompassing full control over chapter strategy, event planning, chapter settings, payments, team management, sponsorships, invoicing, and newsletters.
- Check-in Staff: This role is granted permissions solely for check-in functionalities. It typically does not require dashboard access.
Bevy Virtual
Host
A Host is a user with the highest level of control in Bevy Virtual events. They can promote attendees to speakers, start/stop recordings, manage breakout rooms, and control the overall event flow. Hosts always have microphone, camera, and screenshare access. Chapter Team members are automatically added as hosts for events within their chapter(s). HQ Admins have host permissions for all events in their community.
Moderator
A Moderator focuses specifically on maintaining productive discussions during Bevy Virtual events. They can monitor and manage chat conversations, oversee Q&A sessions, and help enforce community guidelines. Moderators have access to audio, video, and screensharing capabilities, but with a more focused set of controls than Hosts. This role ensures quality engagement while the Host manages the broader event logistics.
Presenter
A Presenter is an attendee who has been granted special permissions to share their audio, video, and screen with all event participants. Presenters can actively contribute to the event by showing presentations, demonstrations, or speaking to the audience. This role is controlled by Hosts, who can grant or revoke presenter access at any point during the event. Presenters have more participation capabilities than regular attendees but fewer administrative controls than Hosts or Moderators.
Attendee
An Attendee is a participant who joins Bevy Virtual events with basic viewing and interaction capabilities. Attendees can watch presentations, participate in chat discussions, ask questions, and engage in polls or other interactive elements provided by the host. By default, attendees do not have microphone, camera, or screenshare access unless promoted to a Presenter role by a Host. Attendees can customize their profile, adjust notification settings, and network with other participants through the platform's community features.
Enterprise Discussions
Administrators
Administrators have the highest level of access and control within Enterprise Discussions. They are manually added to this role and have complete oversight of all discussion activities.
Capabilities & Benefits:
- Complete control over all discussion settings and configurations
- Can create, edit, and delete any discussion category or thread
- Ability to manage all user roles (add/remove moderators and volunteers)
- Can pin important announcements across all categories
- Full moderation capabilities including content removal and user management
Moderators
Moderators help maintain discussion quality and enforce community guidelines. They can be manually added or are automatically granted this role if they're Chapter Team members.
Capabilities & Benefits:
- Can edit and delete posts across their assigned categories
- Ability to pin important announcements and information
- Can close/lock threads that have served their purpose
- Ability to flag inappropriate content for review
- Can manage user access to specific discussions
- Monitoring tools to track discussion activity and engagement
- Ability to move misplaced discussions to appropriate categories
- Receive notifications about flagged content or potential issues
Volunteers
Volunteers provide basic assistance in discussion management. They're either manually added or automatically included if they're Chapter Team members with "check-in" status.
Capabilities & Benefits:
- Limited moderation capabilities to assist with basic discussion management
- Can flag inappropriate content for moderator/admin review
- Limited pinning capabilities in specific assigned areas
- Receive notifications about new discussions in their assigned categories
- Can help keep discussions on-topic and productive
Regular Users
Regular users are any logged-in members who can actively participate in discussions according to their permissions.
Capabilities & Benefits:
Create new discussion threads in appropriate categories
Reply to existing discussions
Upload attachments and media (subject to size limits)
Subscribe to discussions to receive notifications
Edit their own posts within the allowed timeframe
Create a personal profile visible to other discussion participants
Search through discussion history to find relevant information
Ability to flag inappropriate content for moderator review
Guests
Guests are anonymous users who have not logged in but may have limited access to view certain discussions.
Capabilities & Benefits:
- View public discussion categories and threads
- Read-only access to open discussions
- Limited search functionality within public discussions
- Can see basic community activity and engagement
- Access to public resources shared in discussions
- No login required to browse public content
Additional Terminology
| Term | Definition |
| Region | A grouping within which several chapters may exist. Most commonly, regions designate different continents and time zones, but regions can be segmented in any way. Regions typically display on the community home page and are visible within analytics. |
| Chapter | An independent group set up by an HQ Admin, typically segmented by a specific location or interest. |
| Chapter Status | Indicates whether or not a chapter is live and counted towards analytics. A chapter can have a status of Active or Inactive. Only team members can see inactive chapters when they are signed in. |
| Event | A one-time occasion that caters to a specific group of attendees. Events can be in-person or virtual. All events--including HQ-led and virtual conferences--are run from within the Chapter Dashboard for that chapter. |
| Unique Attendees | Unique ticket holders for the selected time range. |
| Manual Attendees | Number of people who came to an event without a ticket and were manually added during the check in process. Manual attendees aren't associated with an account, and are not included in unique counts. |
| Check-ins | Number of people who have attended an event in the selected time range. Check-ins are automatically tracked for virtual events and manually tracked for in-person events. |