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Managing and Editing an Event

  • Updated
This documentation provides a comprehensive guide to manage and edit your community events.

This guide outlines the process of editing an event on the Community Platform. With this functionality, community owners can modify the details of an event that hasn't been completed, whether in draft or published status. In addition to the information defined during the event creation step, owners can access various management options for event attendees.

Editing Event Details

To edit the details of an event:

  • Navigate to the events section.
  • Locate the event you wish to edit and click the edit option.
  • Modify the event details as needed; details on the different fields can be found here.

Managing Event Attendees

Community owners have comprehensive control over managing event attendees:

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  •  View Attendees: Click on the attendees section to access the list of users who have registered for the event. Attendee details include their name, selected ticket, venue, and registration date.
  • Check-In Attendees: Community owners can mark attendees as checked-in by clicking the checkbox next to their name. 
  • Actions for Attendees: For each attendee, click on the menu option next to the specific attendee to delete them or resend the event email.

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Downloading Attendee Data

Attendee data can be downloaded in either PDF or CSV format:

  • Click on the "Download" dropdown menu.
  • Select the desired format (PDF or CSV) to download attendee data.

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PDF format is great for printing and checking people in at in-person events; use CSV to get more information than what’s listed on the Attendee List page.

 

Adding Attendees

Community owners can add attendees to the event:

  • Click on the add attendee button.
  • Input the attendee's details, including first name, last name, and email, and select the ticket type associated with the new attendee.
    • Optionally, mark the attendee as checked-in or
    • Send them the Ticket Confirmation Email with the event details.

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Managing Event Recordings

The recordings will be found in this section, if a virtual event is recorded.

To access the information, simply select the recordings tab on your desired event and view the recordings related to this event. 

You'll be able to see relevant details, such as the name of the recording, recording time and size, and download the recording to your device

 

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Viewing Event Page

Owners can view the public event page by clicking the view page option from the menu. This directs them to the public event page where they can access event details and register if necessary.