New Bevy Virtual Events FAQ

This article lists Frequently Asked Questions from new Bevy Virtual attendees

Why can't I log into the event?

Every attendee must have an account profile on the event site. Your email address may have been opted in from another system, or someone may have registered you through another account. Click to Create an account from the Login page and accept the terms and conditions. As a shortcut, add /accounts/login after your conference host’s events URL (e.g., eventssiteurl.com/accounts/login). 

Will recordings be available?

Recordings are typically available 7–10 days after the event. Your conference host will likely share a link via email when they’re available. In certain instances, it may be necessary to inquire the event hosts to verify the recording of the meeting.

Why is my chat muted?

The conference hosts have permissions to mute certain chats as part of their moderation process.

How can I change my display name?

When you join the event, you have the option to change your name. If you'd like to change it during a session, simply refresh your screen and update the details.

Why do I see a spinning wheel / why can’t I get into sessions?

We recommend using a Chrome browser. Try joining the event through that browser to see if that resolves it. If not, refer to additional troubleshooting tips.

Why can’t I join the breakout room?

After a host has initiated a breakout room, you can click on Breakout Rooms in the bottom navigation bar. You'll see a panel open and a button to "join" will be there. Select it to enter your breakout room.

Why isn’t my A/V working?

Only presenters can enable their camera / microphone / screen share options.

Can I export or save the chat transcript?

Unfortunately, you cannot save the chat as an attendee. You may copy and paste or screenshot the parts you feel are valuable. Your event host can access chat transcripts. Please reach out to them to see if they plan to make it available to you.