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Event Ticketing Configuration and Management

  • Updated

HQ admins set the ticketing option for each event in the Admin Dashboard, under Event Type settings. The available types are:

  • RSVP
  • Paid or free
  • External ticketing

Each event type uses one ticketing option.

Create RSVP or paid ticketing

  1. In the event Details, go to the Tickets or RSVPs section on the right side of the dashboard.

  1. Click the edit icon.
  2. In the modal that opens, set the ticket:
  • Title.
  • Venue — virtual or in-person. Only hybrid event venues let you choose between virtual and in-person.
  • Quantity — the total number of tickets available. The dashboard shows tickets remaining out of the total.
  1. Select Advanced settings (optional) to configure:
  • Ticket availability start date and time. If you leave it blank, the ticket is available immediately.
  • Ticket availability end date and time. If you leave it blank, the ticket is available until the event ends or until the quantity reaches zero. If the end date is before the event ends, the ticket shows Sold Out or Unavailable.
  • Ticket description.
  • Enable waitlist when this ticket is sold out.
  • Hide this ticket type.
  • Minimum and maximum registration quantities (paid ticketing only).
  • Delete ticket.
  1. Click Save to close the modal and add the ticket to the event. Repeat for additional ticket types.

Set maximum venue capacity

Venue capacity caps the total tickets or RSVPs you can issue. Keep the number of available tickets at or below the venue capacity.

In the Bevy Virtual Meetup (BVM) platform, the cap defaults to 1,000 attendees. If you expect more than 1,000 attendees for a BVM event, contact your HQ admin or your Bevy Customer Support Manager.

You can set maximum venue capacity for RSVP and paid ticketing. You can exceed the capacity when you:

  • Add attendees manually
  • Change the ticket’s venue after registrations start
  • Set the capacity after attendees have already registered

When the capacity is reached, tickets show as Sold Out on the event page, no matter how many tickets remain. If you leave it blank, existing tickets aren’t affected.

Create a hidden ticket

Tickets are visible only during their availability window. To hide a ticket within that window, use an access code to restrict who can see it.

To hide a ticket type, check Hide this Ticket type and create an access code. The Bevy platform generates a unique URL based on your code — share the URL to give people access to the hidden ticket.

Attendees can also enter the access code in the promo code field on the event page. Access codes have a 100-character maximum.

Configure external tickets

You can configure External URL ticketing only from the Legacy Dashboard. Switch from the new dashboard to the Legacy Dashboard to set up these events.

  1. From the Chapter Dashboard, click Events in the left sidebar.
  2. Click the event you want to edit.
  3. Click the Edit tab and go to the RSVPs tab.
  4. Enter the URL for the external ticketing system.

  1. Click Save Draft, Preview, or Publish when finished. Your event page directs attendees to the external URL to register instead of using RSVPs in Bevy.

Event ticket management

Why a ticket price is grayed out

You can’t change a ticket’s price when:

  • At least one ticket has been purchased.
  • Someone has started checkout but hasn’t completed the transaction. This is a likely cause when the ticket type has no registered attendees yet.

Instead of changing the price, hide the ticket and create a new one at the new price.